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How flexible should an analytics solution be to cope with an operator’s daily business?
Flexible analytics improve operations that rely on data and streamline processes within each of your teams and departments and between the various departments of your business. They also improve relationships throughout your delivery chain, ensuring a premium user experience for your subscribers.
Readjusting Viewing Behaviors to a New Normal
As we cross the midway point of 2021, we are witnessing an impressive reboot of the industry. One notable phenomenon is how end-users are applying lessons learned from the past year.
Download the H1 2021 streaming industry report and discover the latest changes in customer behavior and how streaming services coped.
How Customer Experience Visibility Optimizes QoE for Technical Teams at LaLiga
LaLiga integrated end-device analytics into the player. This allowed it to monitor customer experience in real-time, run post-event analysis, establish consumption patterns, and reduce delivery costs while maintaining users happiness score levels.