How Deutsche Telekom and NPAW ensure best in class video quality

How do you ensure smooth video streaming across millions of devices in different countries, all while tackling unpredictable network challenges? Deutsche Telekom faced this question head-on and found a solution by partnering with NPAW, a leader in video analytics.  

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CASE STUDY

Partnering for Streaming Excellence

Deutsche Telekom has teamed up with NPAW, a global leader in technology innovations that specializes in analyzing video quality of experience for online video streaming services. Together, they are addressing video streaming challenges across various countries and devices.

Using the NPAW Suite’s Video Analytics, Deutsche Telekom now has a unified platform to ensure consistent metrics and compare video streaming performance across its expansive global presence.

By utilizing NPAW’s Video Analytics, our customer care agents can identify and resolve streaming issues in real-time. To put it in perspective, NPAW Suite’s issue detection enabled us to reduce buffer underrun errors by 50%.

Deutsche Telekom

NPAW is the leading video intelligence company helping online streaming services grow. A global leader in its space, NPAW has a decade of experience developing groundbreaking and scalable analytics solutions to optimize performance and user engagement to build media experiences that maximize revenue. NPAW serves more than 190 video services and processes over 124 billion plays per year worldwide.

 

The NPAW Suite provides OTTs, broadcasters, operators, and media groups with holistic and advanced visibility of platform performance, audience behavior, advertising, and content efficiency in real time to support informed, data-driven decisions.

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