White Papers & Digital Library
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FEATURED WHITE PAPER
Beyond the Walled Garden
A walled garden is an excellent business model because it gathers a lot of value in one place. Users can stay on a single platform for hours, either streaming from one source or moving through different apps. But operators need to leverage the full power of app analytics if they want to make the most of their ecosystem and increase engagement
FEATURED WHITE PAPER
Churn Reduction for Broadcast Streaming Services
Churn rate has a ripple effect that touches every part of your business, starting directly with your revenue and reputation. To prevent the loss of revenue and the increase of expenses related to churn, video service providers need complete visibility across video preparation, video distribution, delivery, and quality of experience.
As a telecom operator, you own a good deal of the content delivery infrastructure and can ensure a high quality of service (QoS). But given your users’ high quality expectations, that competitive edge could quickly become a double-edge sword without the proper real-time video analytics solutions in place
Flexible analytics improve operations that rely on data and streamline processes within each of your teams and departments and between the various departments of your business. They also improve relationships throughout your delivery chain, ensuring a premium user experience for your subscribers.
Strategic decision-making for reducing churn starts with user data and endpoint analytics. You have to know how your customers feel about and interact with your platform before you can tailor your offering, increase your revenue, grow your market share, innovate for the right audiences, or scale your business.
While content is still king, the user experience is queen. Both have a big impact on the perceived value of a streaming service and neither can be allowed to fall below satisfactory levels.
Using NPAW’s analytics capabilities as an example, this white paper introduces key areas in which fitness on-demand companies can leverage real-time video analytics technology and measurement techniques to drive performance, address issues, and avoid churn for continued growth.
Smart bundling and personalized recommendations are basic tools known by video streamers to increase average customer lifetime value, retention, and average sales value and revenue. But, how can you assure that you are suggesting the most accurate, relevant content and products to your audience at the right moment?
For operators, change is a constant. In this white paper, we detail how integrated client-side analytics technology and a solid data-informed process of staggered migration is deployed by operators around the world to ensure they are able to seamlessly transition to next-gen systems.
How to compare, correlate, and use ads insights to convert consumption, quality, and engagement data into business takeaways.
This mini guide explains the metrics you need to be measuring for your Video Player, how to obtain them, and how they will help you maximize revenue.
This infographic helps explain how you, as a video streaming service, should prioritise efforts, why it is important to have full visibility of your platform and how your users interact with it, as well as what actions each department should carry out.
This infographic depicting the general scenario of errors affecting the QoE of VOD and Live video providers. We also analysed the data per device and found some relevant trends that you will definitely want to keep an eye on.
How to Optimize Live Sporting Events – Part II
In this White Paper, we will delve into the economic context of live streaming and explore why it makes financial sense for service providers to raise their streaming games to new levels. We will spell out and describe the components that must be managed for the optimization of live streaming. As well as show the findings of NPAW’s research and data.
First impressions matter. A strong enough impression can lead to a quick judgment or at least a working hypothesis. In either case, what is sensed upfront is hard to erase.
Your audience expects “broadcast quality” from your online video but are you meeting their needs? In this White Paper, you’ll learn what you must do to optimize the Quality of Experience and assure that you are consistently delivering the best possible video.
Improve your Quality of Experience with NPAW
Contact us to receive a free demo of our product and to understand the impact of Quality of Experience on your product.