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FEATURED REPORT
Video Streaming Industry Report 2024
Global VOD Quality improvements in most metrics. Linear TV Global Quality also improved across the board. Significant reduction in Buffer Ratio, complemented by a strong increase in Bitrate, means most regions for impressive quality gains versus 2023.
Annual Report 2023
Services see boosts in engagement and QoE amid Smart TV growth
After two years of drops, user engagement per service increased globally in 2023. QoE improved significantly, while big screens expanded their dominance. Join us as we explore the trends shaping the world of streaming.
webinar recording
Re-bonding Strategies: Building Loyalty Through Content
In this webinar, we focus on the evolution of streaming video services that rely on subscribers for most or all of their revenue. Get a clear view of how can video services attract and retain subscribers when consumers have so many choices and can so easily switch services.
White paper
How NPAW’s new CDN Active Switching delivers major quality gains
NPAW’s CDN Active Switching is the next evolution of M-CDN balancing systems, switching CDNs mid-stream to provide the highest quality and prevent playback errors. Discover NPAW’s ground-breaking CDN Active Switching solution and the QoE boosts that our customers are experiencing with it.
How Deutsche Telekom and NPAW ensure best in class video quality
“By utilizing NPAW’s Video Analytics, our customer care agents can identify and resolve streaming issues in real-time. To put it in perspective, NPAW Suite’s issue detection enabled us to reduce buffer underrun errors by 50%.”
Deutsche Telekom
REPORT
Consumption per service drops as sports boom
In an increasingly competitive market, daily consumption per user and streaming service continued to decline in the first half of 2022. Providers pushed for a higher quality of experience in an effort to boost user engagement and reduce churn — all while a surge in sports streaming confirmed this content’s potential for growth.
WHITE PAPER
How to measure video streaming quality
In today’s hyper-competitive video streaming space, ensuring good quality of experience and service is key to remaining in the game and not losing users. From the right analytics tools to what metrics to track, here is how streaming services should measure quality.
CASE STUDY
How Customer Experience Visibility Optimizes QoE for Technical Teams at LaLiga
LaLiga integrated end-device analytics into the player. This allowed it to monitor customer experience in real-time, run post-event analysis, establish consumption patterns, and reduce delivery costs while maintaining users happiness score levels.
Improve your Quality of Experience with NPAW
Contact us to receive a free product demo. Discover the impact of Quality of Experience has on your product.