Your AI companion for accelerated issue mitigation and data analysis
NaLa transforms your team into data champions, enabling swift analytics of large data sets to resolve issues promptly and intuitively to safeguard your users’ satisfaction
What is NaLa?
NPAW’s NaLa is a cutting-edge, natural language AI companion app. Fully integrated into the NPAW Suite of apps, it helps video streaming services analyze vast amounts of data in seconds to derive key learnings and quickly identify the root cause of platform issues. Spending less time trying to understand what went wrong or how to improve your service leads to fewer dissatisfied users and a more efficient use of resources. NaLa’s versatile interface caters to all preferences, providing quick answers through voice, text, email, or just a couple of clicks. With NaLa, every team member, regardless of their analytics or NPAW Suite knowledge, becomes a data expert. This fosters a data-driven organization that operates based on facts.
Accelerate root cause identification
Comb through endless data points to identify the reason behind errors in record time, protecting user satisfaction and reducing costs
Uncover insights easily and in your way
Interact with NaLa through text, voice, or email in almost any language in the world. Quickly obtain in-depth insights with a few clicks
Turn every team member into a data expert
Equip each member of the team with the ability to make decisions and communicate progress based on facts — no matter their data analytics expertise
Unlocking the power of open source
NaLa is mostly based on open-source generative AI models, meaning all your data will be handled by NPAW itself with all the GDPR and privacy guarantees we embody
Identify the cause of issues in seconds to protect users
Instantly get to the bottom of every issue
Waste no time identifying the root cause of issues impacting your users to minimize dissatisfaction and costs
Detect trends, anomalies, and key learnings
Conduct in-depth analyses in a few clicks to derive actionable insights to improve your video platform and boost growth
Work with data in your own way
Choose your method of interacting with NaLa
Ask NaLa questions through text, voice, or directly via email in almost every language. Receive responses in text, graphs, and even source code to assist with API requests
Get recurring email reports
Request reports covering the topics of your choosing and get them delivered periodically via email
Enable a truly data-driven organization at every level
Build a team of independent data experts
Give each employee in operations, business, support, and technical departments the gift of deep data analysis to promote strategic decision making
Ask NaLa to create custom dashboards and reference documentation
NaLa will create dashboards and insights tailored to each team member’s needs and can reference both company and NPAW documentation to help you navigate the Suite
Turbocharge your platform performance and user satisfaction with NaLa
Schedule your free demo today to discover how NaLa can take your Quality of Experience to a new level