Video device and network probes for monitoring, troubleshooting, & QA
NPAW Monitoring Probes combine software and hardware for video QoE and QoS monitoring, issue detection, end-user device replication and automated QA, with a focus on the end-user.
What are Monitoring Probes?
Monitoring Probes streamline video monitoring quality measurement by automating event detection and service qualification.
By placing Device Probes (NDP) and Witness Probes (NWP) at various stages along the delivery chain, including end-user devices such as Set-Top-Boxes and smart TVs, you achieve real-word observability of the user experience.
The solution captures, analyzes, and reports on audio-video data while simulating varying network conditions. Its advanced scripting enables automated troubleshooting and device control, all from a central hub for seamless data management and integration with external systems.
Monitor
Continuously monitor Live TV, VoD, and network performance with probes located at fixed locations, providing real-time and recurring reporting of metrics and traps
Troubleshoot
Access accurate trace logs for simplified root cause identification and replicating conditions, either manually or through ad hoc scripts
Automate QA
Simulate conditions and leverage extensive, flexible scripting for a more systematic and less time-consuming approach to service testing
One solution for the whole product lifecycle
Monitoring Probes helps you monitor and boost the end-user experience with a single tool across the entire product environment, from design to operations. Transform video QA and troubleshooting from a manual to an automated process, with customizable dashboards for thorough analysis and the automation of traditionally manual tasks.
How the NPAW Device Probe works
Data Recording
NDP automatically records and stores data, utilizing a rolling buffer policy for efficient data management and issue training
Troubleshoot Intuitive, Central Analysis
Users examine and analyze the collected data via a customizable web interface and manage all deployed probes centrally
Network Impairment Testing
NDP introduces network impairments to replicate and test under adverse conditions, aiding in troubleshooting.
Scripting
Develop and execute scripts to automate the functions of your web dashboard and command the device remotely and report events
NPAW Witness Probes
NWP ensure that content is accessible and playback performs well at every point along the distribution and access network.
Key Features
- Passive Quality of Service (QoS) monitoring for video streaming over UDP
- Active and passive Quality of Service (QoS) monitoring for video streaming over HTTP, with full support for ABR technologies
- Active and Passive Quality of Experience (QoE) monitoring for each individual stream
- Extensive support for metrics and protocols: Includes support for most industry-standard video and audio technologies and metrics
- Rolling Buffer: Retains data from recent sessions for comprehensive post-incident analysis.
- Central, real-time reporting and analysis: Centralized real-time data visualization and analysis via NPAW’s E2E Monitoring solution
Fast root cause identification focused on the end user
Easily pinpoint the root cause of issues
Monitoring Probes automatically records and stores events, allowing you to trace and replicate issues to determine their root cause in record time
Troubleshoot based on user experience
Mitigate issues based on their impact on the end user with accurate quality monitoring of video, audio, navigation, and network
Centralized control and third-party integration
Manage probes and data from a central hub
Access and analyze collected data from a central web dashboard. Manage all deployed probes via a unified interface, reducing complexity and increasing efficiency
Easily integrate NDP into your data ecosystem
NDP is compatible with a range of third-party platforms including the NPAW Suite, SNMP Alarm, Jenkins/Jira, InfluxDB/Grafana, and OSS
Scripting for time-efficient QA testing and measurement
Automate testing and monitoring
Execute scripts to automate navigation, command devices remotely, simulate network impairments, detect issues and artifacts, and report events
Powerful development framework
Easily develop hundreds of scripts to cover all possible scenarios. Validate them before deployment in the production environment
Adaptable hardware options
A compact mini PC, a video capture dongle, connectors, and emitters help you create custom setups tailored to your needs, including a rack configuration option
Combining Client and Network Analytics for Streaming Service Providers
Rewatch NPAW and Telestream while explaining how our combined solution has solved the industry’s longstanding problem: having view end to viewer-provider metrics. Join us while we go through how, combining client and video network analytics with content validation, minimizes the financial impact of failures and proactively manages user satisfaction.
Improve your Quality of Service with NPAW
Contact us to receive a free demo of our product and to understand the impact of Quality of Service on your product