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Report: Video Streaming Industry Faced Lower VoD Consumption Per Service in 2021

Barcelona, March 18, 2022

NPAW Report: Industry Saw Lower VoD Consumption Per Service in 2021

Video streaming providers around the globe faced lower video on-demand (VoD) consumption per service as they strived to keep up with increased competition and content saturation. That is the main conclusion of NPAW‘s Video Streaming Industry Report 2021, the global leader in video business intelligence and predictive analytics for streaming services.  

The global streaming industry experienced further expansion in 2021 as consumers consolidated some of the new behavior patterns that emerged with the pandemic. Yet competition is becoming fiercer, with established providers and newcomers alike bidding for the viewers’ attention and experimenting with new monetization models.

Key takeaways from NPAW’s report include:

  • VoD consumption for each streaming provider went down by an average of 9% across regions. Rather than this downward trend reflecting a loss of appetite for VoD content among consumers, it shows the effects of increasingly fierce industry competition and an abundance of content
  • Linear TV Is a local business. Consumption per service increased globally but varied from one region to another. This mixed picture is a reflection of the local nature of Linear TV and how its consumption depends much more on local preferences and trends than VoD does
  • Providers continued optimizing video quality for VoD, increasing Join Time by a global average of 5% to support higher bitrates while lowering the buffer ratio. However, they seem to have gotten the hang of Linear TV, as tweaks in the various quality metrics for this type of content stabilize  
  • With live sporting events back at full speed, sports streaming is booming for VoD and Linear TV, both from a consumption and video quality standpoint. We expect sports streaming consumption and quality to continue rising in 2022 as providers put a greater focus on this type of content
  • Big screens still reign supreme, while smartphones show the biggest decrease in consumption of all devices. Streaming is competing with many other forms of entertainment on mobile phones. But also by the fact that consumers are spending more time at home and have less of a need to stream video on the go

“In today’s hyper-competitive market landscape, it is critical for providers to prioritize Quality of Experience and Quality of Service if they want to stay ahead of the game. Access to real-time data and video analytics insights is the key to creating better user journeys, increasing viewer loyalty, and reducing churn,” says Ferran G. Vilaró, CEO and Co-Founder of NPAW.

“It’s not just about the content for strategy,” said industry expert Dan Rayburn in a webinar to present the report’s key findings. “You can have the best content in the world but, if your user experience to consume that content is not good, it doesn’t matter.”

Download the Video Streaming Industry Report 2021 to dive deeper into the trends shaping streaming strategies on a global and regional scale.

About the report

This NPAW report examines the state of the video streaming industry on a global scale, diving deep into 2021 data and comparing it with 2020’s findings. The featured data was gathered via the NPAW Suite from January 1, 2021, to December 31, 2021, then compared with 2020 data. Key metrics aim to show general trends in content type consumption and how regions and devices have fared around the world. We round out core data by correlating them with industry voices, quality patterns, and device performance to understand what lessons from 2021 can be applied in 2022. 

Download the full report


About NPAW

NPAW is a video intelligence company helping online streaming services grow. A global leader in its space, NPAW has over a decade of experience developing groundbreaking, scalable analytics solutions to optimize performance and user engagement, helping customers to build media experiences that maximize revenue. Its Suite of analytics apps provides advanced visibility of platform performance, audience behavior, advertising and content efficiency and app navigation in real-time to support data-driven decisions. NPAW serves more than 190 video services and processes with over 100 billion plays per year worldwide. Established in 2008 by co-founders of the video streaming service Wuaki TV, which was later sold to Rakuten, NPAW has offices in Barcelona and New York with teams around the world.

Explore NPAW’s website.

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