What is an Application Performance Monitoring Solution?
App Analytics is a comprehensive web and application performance monitoring solution that helps businesses identify web and app performance bottlenecks to improve their video app and web UX.
Make data-driven, proactive decisions with real-time perceived quality insights and key performance indicators (KPIs). App Analytics enables efficient collaboration between departments and allows you to adapt and scale your video apps while keeping up with market demands. Stay ahead of the competition by continuously optimizing your video application and website performance through best-in-class application analytics.
Comprehensive app performance monitoring
Actionable insights and recommendations
Real-time alerts and notifications
Address app and site performance issues as they arise with real-time alerts and notifications whenever a problem is detected.
Monitor App/Website Crashes & Errors
Track issues outside the video player that affect your app
Track Error Events, Performance Events and Navigation Events
Monitor sign-up errors, login and logout failures. Analyze unique user navigation by session.
Spot correlation between App Errors & Video Consumption
An extensive selection of metrics, dimensions and events gives you deep insights into user journeys, website and app behaviour.
One independent source of truth
In and out-of-player analytics to minimize video platform data inconsistencies across systems and teams.
App Analytics use cases
Analyze performance at the unique session level
Gain insight into traffic and usage of your video website or application
Identify peak traffic times for strategic resource allocation, ensuring a smooth user experience during traffic spikes.
Analyze all the possible reasons interfering in your user’s experience
Identify app crashes reasons and their impact on different devices or app versions to improve the usability of your application.
NPAW helps me every day to define strategy and to test hypotheses. I can put tests into production and very quickly use huge amounts of data to see if I’m going in the right direction.
Laurent Douat
Solution Architect at Orange Presentations TV
Our application performance monitoring tool helps you address issues proactively to increase user satisfaction and retention
Avoid losing users due to performance issues
Evaluate the performance of third-party applications
Have a full visibility of third-party app performance to ensure a seamless user experience across your service and external apps.
Identify app errors and quality issue occurrence by device and software version
Faster load times lead to a better web and app UX
Evaluate initial connection and the server-side processing aspects of the loading process
Analyze the loading and rendering of various types of content within the app
Monitor web and app UX during loading, including perceived loading and interactivity
How To Measure Video Streaming Quality
No matter how good your video content library is, if your platform is not capable of delivering a smooth experience, user satisfaction will suffer. To ensure high perceived quality, streaming providers need to take a holistic approach to monitoring and troubleshooting. They need to keep an eye on both video playback and app performance indicators, covering all pain points impacting the platform experience.
Improve your User Journey with NPAW
Contact us to receive a free product demo. Understand your customer’s user journey.