Case Studies
Explore our self-learning content and expert resources. Expand your industry know-how. Connect with NPAW and its tools.
How Bongo Boosted OTT Performance and User Experience Using NPAW’s Video Analytics
“Adopting NPAW’s Video Analytics has brought a transformation in our analytics approach. Its reliability, precision, and scalability are unmatched. Its ability to handle large-scale data for precise insights and work with our engineering team to adjust metrics as required has proven invaluable”
Shadid Haque
CTO, Bongo
Tet and NPAW Bring Next-Gen Video Analytics to Online Video Providers in the Baltics
holistic, end-to-end analytics to boost engagement & QoE
“NPAW’s tool not only provides you with video analytics but it also allows you to combine it with application, ads, or user retention analytics to gain visibility into the entire user journey“
Norberts Osītis
Head of Media Services at Tet
How Zee News is tracking on-web video performance with NPAW’s video analytics
“The advanced video analytics insights of the NPAW Suite are a great asset when optimizing our video content creation and curation strategy. They help us understand what our audience expects in terms of content and allow us to deliver it to them in the best possible way.”
Amit Mishra
Senior Product Manager, Zee Digital
How Viaplay and NPAW built a smart M-CDN switching tool for video streaming
smart, automatic CDN switching based on qoe Data
“CDN Balancer not only helps us tailor our CDN consumption to each of our audience segments’ needs, but it also lets us control costs and allocate our infrastructure resources in a way that’s not only beneficial for us, but gives our end users a better streaming experience.”
Niklas Hammarbäck
Product Manager, Viaplay
How OCS used video analytics to make the most of a Covid-19 surge in streaming
2x USERS –60% ERRORS
“NPAW is a tool that helps me every day to define strategy, and to test hypotheses. I can put tests into production and very quickly use huge amounts of data to see if I’m going in the right or wrong direction.”
Laurent Douat
Solution Architect, OCS
Customer Experience Visibility Optimizes QoE for Technical Teams
Reduce delivery costs while maintaining users happiness score levels
“Once you have managed to attract your user, especially with such emotional content as sports and live events, the user will wait a few seconds longer if it takes a little while to load. But what they will not tolerate is if the video does not play during the action. I believe the buffer ratio is the key to ensure quality.”
A spokesperson from LaLiga
Customer Stories
How Bongo Boosted OTT Performance and User Experience Using NPAW’s Video Analytics
With NPAW’s Video Analytics, Bongo can employ a more detailed and reliable approach to measurement. The tool enhances its understanding of OTT platform performance and guarantees accurate tracking and analysis of large-scale data.
Tet and NPAW Bring Next-Gen Video Analytics to Online Video Providers in the Baltics
With NPAW’s video analytics, Tet customers can get a clear picture of their platform’s audience and streaming quality to optimize their content strategy and quality of experience, resulting in higher user engagement and lower churn.
How Zee News is tracking on-web video performance with NPAW’s video analytics
Learn how Zee News is leveraging NPAW’s video analytics to gain a deeper understanding of its digital audience’s behavior and content preferences, optimize its website experience to increase video engagement.
Sky NZ draws on NPAW's expertise to optimize its streaming platforms
Discover how, by working hand-to-hand with the NPAW team, Sky NZ is able to fine-tune its streaming services to deliver the best possible user experience while streamlining its infrastructure and business resources.
How we built a next-generation M-CDN balancer for video streaming
Learn how Viaplay, one of the leading European streaming services, and NPAW built a powerful, flexible, and resilient M-CDN balancing solution that automatically selects the best CDN according to business and audience requirements.
Customer Experience Visibility Optimizes QoE for Technical Teams
LaLiga integrated end-device analytics into the player. This allowed it to monitor customer experience in real-time, run post-event analysis, establish consumption patterns, and reduce delivery costs while maintaining users happiness score levels
How OCS used video analytics to make the most of a Covid-19 surge in streaming
When COVID-19 struck, Orange’s French OTT service, OCS – had to act fast to make sure their platform could stand up to rapidly increased usage levels. Here’s how they (and broadcasting platform OPTV) leveraged integrated video intelligence to double their users and reduce error count 60%.
How OCS used Game of Thrones viewing data to up user retention 66%
With an advanced layer of player-side video intelligence, OCS’s broadcasting platform, was able to make data-driven strategic decisions to proactively resolve technical issues and ensure a quality streaming experience in order to capitalize on their blockbuster content.
Here Is How Blockbuster Analyzes Their Streaming Service from the Outside In
NPAW allowed Blockbuster to take an innovate outside in approach to their quality of experience (QoE), with real-time analytics and dynamic error monitoring.
Improve your Quality of Experience with NPAW
Contact us to receive a free demo of our product and to understand the impact of Quality of Experience on your product.